• Terms and Conditions

    1. Whilst Kaye Scott of Right Start Dog Training will take every precaution to ensure the safety of dogs and handlers at all training sessions, the Client remains responsible for the welfare and control of their dog at all times during training sessions both on and off lead
    2. Kaye Scott from Right Start Dog Training will use only modern, positive, science reward based methods of training at all times.
    3. All dogs attending the training classes should be fully vaccinated or be able to show proof of adequate contagious disease cover and the dog is not in heat at the time of the classes.
    4. No reactive dogs especially those with a bite history can attend the training classes and the Client must notify Right Start Dog Training if they have concerns about their dog’s temperament PRIOR to the start of the course. In these situations Kaye Scott will discuss with the Client the appropriateness of the group classes and a decision on whether a one to one session will be more beneficial to owner and dog or referral to an appropriately qualified postive science based behaviourist. The client should be made aware that they must be deemed to be in control of their dog in a private or public place. A muzzle will be recommended if the dog is a danger to the public or other dogs.
    5. All training courses must be paid for in advance upon the receipt of the booking letter. Non payment before the deadline date on the booking letter will result in the place being released.
    6. In the event of cancellation of a training course, the Client will be responsible for full payment of the cancellation unless a replacement booking can be found prior to the start of the course.
    7. As a small training servcies company Kaye Scott from Right Start Dog Training is unable to offer refunds on any services unless in extenuating circumstances
    8. Payment for all face to face one to one sessions will be required within 48hours of the service offered or payment prior to the start of the support for all one to one packages.
    9. Data Protection - Precautions are taken to ensure that clients' information is handled safely. Right Start Dog Training cannot, however, fully guarantee protection and in such an event Kaye Scott from Right Start Dog Training will not accept any liability of any loss thus caused. All financial information is erased after payment is received.  Kaye Scott from Right Start Dog Training will also not share or make available the information we hold on our database with any other company or organisation unless under court order.